Returns and exchanges

Return Instructions

Please follow the steps below to make sure we can process your return:

1. Create a return label and send your package to:
   Diversity Modest
   Osloweg 93a
   9723 BK Groningen
   The Netherlands

2. Make sure the items are:

   • In the original packaging

   • Unworn and in good condition

3. Always include the packing slip in the box.

   • If you no longer have the packing slip, please clearly write your order number on a separate piece of paper and place it inside the package.

   • Important: If we cannot find an order number, we will not be able to process your return.

4. Send the package using a trackable shipping method and keep your proof of shipment.

How do I return my order?

• Enter your order number and email address or phone number. Then, select start your return.
• Follow the instructions and select the items you want to return.
• When you’ve completed the return process, you’ll receive an email. This confirms your return has been approved and outlines how to post it.

When will my return be processed?

• Once we have received your return, it will be inspected. Once inspected you’ll receive an email notifying you if the return has been approved or rejected.
• If your return is approved, you’ll receive a refund to your original payment method within 5-7 days.
  
  

Do I have to pay for my return?

• You will not be charged any additional cost for making a return.
• You are responsible for the cost of returning the goods back to us. Use a tracked service where possible.
• We are unable to refund your original shipping costs.
  
  

Am I able to return my order?

• You can return your items within 14 days of receiving them.
• All returns must be in their original resalable condition.
• All returns must be complete with their existing tags and packaging, if applicable.
• All clothing must be unwashed and unworn.
• Note that all free gifts or promotional items are non-returnable.