Return Instructions
Please follow the steps below to make sure we can process your return:
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Create a return label and send your package to:
Diversity Modest
Osloweg 93a
9723 BK Groningen
The Netherlands -
Make sure the items are:
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In the original packaging
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Unworn and in good condition
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Always include the packing slip in the box.
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If you no longer have the packing slip, please clearly write your order number on a separate piece of paper and place it inside the package.
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Important: If we cannot find an order number, we will not be able to process your return.
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Send the package using a trackable shipping method and keep your proof of shipment.
How do I return my order?
- Enter your order number and email address or phone number. Then, select start your return.
- Follow the instructions and select the items you want to return.
- When you’ve completed the return process, you’ll receive an email. This confirms your return has been approved and outlines how to post it.
When will my return be processed?
- Once we have received your return, it will be inspected. Once inspected you’ll receive an email notifying you if the return has been approved or rejected.
- If your return is approved, you’ll receive a refund to your original payment method within 5-7 days.
Do I have to pay for my return?
- You will not be charged any additional cost for making a return.
- You are responsible for the cost of returning the goods back to us. Use a tracked service where possible.
- We are unable to refund your original shipping costs.
Am I able to return my order?
- You can return your items within 14 days of receiving them.
- All returns must be in their original resalable condition.
- All returns must be complete with their existing tags and packaging, if applicable.
- All clothing must be unwashed and unworn.
- Note that all free gifts or promotional items are non-returnable.